Servicing a car can sometimes be an unsettling task for most vehicle owners, taking into consideration, among others, the ever-increasing petrol price which hit deep into the pockets of motorists.
In a move to help cut the costs of ownership, Toyota SA said it came with improved terms of the complimentary standard service plans for their client’s new vehicles.
Toyota service plans cover the cost of filters, spark plugs, remote batteries, oils, and fluids [brake fluid and engine coolant], and labour according to the schedule for each model, but do not cover wear items such as tyres, brake pads and linings and fan belts.
The car manufacturer says vehicles sold from May 1, 2018, now have a specific number of services for a distance traveled.
Vice President–Service, at Toyota SA Motors in Sandton, Johannesburg John Thomson said on Thursday his company has been the pace-setter in terms of its service plans, which were first incorporated into the vehicle purchase price of the Corolla in 2002, as a margin sacrifice by the company.
“Toyota was the first local manufacturer to introduce a service plan for the ordinary motorist when it launched a programme for the Corolla in 2002.
Some local luxury car brands were previously offering full maintenance plans but Toyota brought this service plan programme into the realm of family car buyers and other motor companies followed this trend,” explained Thomson.
Thomson said Toyota later extended built-in service plans to other models in Toyota’s comprehensive range of cars and light commercials.
“The latest revisions will also apply to all vehicles with active service plans sold before 1 May 2018, benefitting many existing Toyota owners.
We are proud that the latest fine-tuning of our service plan ensures that it is the best in South Africa,” said Thomson.
He added that there are also extension options to cover services up to 200 000 km or a maximum of 10 years from the purchase date.
“We no longer has to service cars at a given period as long as the vehicle is ready at least once every 12 months. Service intervals every 10 000 km or 15 000 km, depending on the specific model,” said the carmaker.
For instance, says Toyota, a Corolla will require six services by the time it reaches 90 000km.
“In the past, these services had to take place within a five-year period. Now they can take place over six years, which improves the overall cost-of-ownership offering for the customer.”
Using the example of a Hilux, which we service every 10 000 km then the benefit is even greater.
It will require nine services in 90 000 km, which previously had a limit of five years for them to carry it out.
Now the services can spread over nine years if necessary while still conforming to the requirement of servicing the Hilux every 12 months.